Reviews FAQ
You can selectively invite customers to leave reviews via email and/or SMS(TXT). It is strongly recommended you request reviews from all customers. Note that most major review site guideline do not allow selective review solicitation. The FTC also created guidelines for online reviews and recommends the same process be used for all customers.
Yes. You can choose minimum rating to display and even toggle off specific reviews. FTC guidelines suggest you should display all reviews. As a business owner you need to make ethical decisions. There are legitimate cases where you may choose not to display a review. For example reviews from disgruntled employees, cancel culture or obvious competitors you could reasonably opt to not display.
No. You can let users give reviews from your website using our easy Review Widget or button on your website.
Yes any website you can add a widget too can be used to stream reviews or review funnel.
Yes a plugin is available to stream reviews and widgets are available to add review funnel or review requests.
Our review funnel offers a chance to pre-empt a customer from leaving a bad review.
Yes! The review funnel links directly to your Google Business Profile review page making it easy for customers to leave a review.
Yes! The review funnel links directly to your Houzz review page making it easy for customers to leave a review.
Yes, however note that Yelp guideline prohibit soliciting reviews. The review funnel can link directly to your Yelp profile page making it easy for customers to leave a review. If you choose to do this, YELP may filter your reviews or impose other penalties.
