Here are some of the more common reasons Google may filter out a review for your business even if it was a legitimate review.

  • There are URLs in your reviews
  • Duplicate review - appears elsewhere online (Yelp, on your website testimonials page, etc)
  • The person who wrote the review is a manager of your GMB/GBP Page
  • The person who wrote the review works for you
  • The person wrote the review from the same computer/IP Address that you sign into to manage your local listing
  • The person wrote the review from the same IP address as other users who left you reviews
  • The person tried to post a review for you several times on different dates (Ex: they wrote one Jan 1st and it got filtered so they tried again on February 1st)
  • You’ve been collecting reviews in mass within a short time frame
  • The person reviewing you has also reviewed multiple other businesses with the same name (if you have several locations and they reviewed all of them)
  • The person reviewing you has a completely blank Google profile and has never had any activity on that Google profile before or after they left you that review.
  • You hired an SEO company to post reviews for you
  • You have an onsite review station (Ipad, Computer etc) at your location
  • You are offering incentives for people who write you reviews.
  • Your number of reviews is abnormally higher than most businesses in your industry.

Having Google review problems? Contact us and we’ll try to help!